Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Em

Name: Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Em
Author: Bill Eddy

By Bill Eddy

"Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Em" by Bill Eddy teaches readers how to effectively respond to confrontational and blame-focused behavior from high-conflict individuals without escalating the situation.